1. Who We Are
This Privacy Policy explains how Terra Source Corporation (“Terra Source,” “we,” “us”) collects, uses, and protects information when you visit this website, send us an inquiry, or purchase product samples. Terra Source is a U.S.-registered global sourcing and supply company based in Vernon Hills, Illinois.
2. Information We Collect
Information you send us directly
Our contact and product inquiry forms do not submit data to our servers. When you use them, the website prepares an email in your own email application addressed to sales@terrasourcecorp.com. We receive only what you choose to send, which may include your name, company, email address, phone number, country, product interest, volumes, and any other details you write.
Sample orders
When you purchase product samples, we collect your name, email address, phone number, shipping address, and the items and quantities you order. Payment is handled by Square on its secure hosted checkout page. We never receive or store your full card number.
Information collected automatically
Like most websites, our hosting provider automatically records basic technical information in server logs, such as your IP address, browser type, pages requested, and the date and time of the request. These logs are used for security and to keep the site running.
3. Cookies and Local Storage
We do not use advertising cookies, tracking pixels, or third-party analytics. The samples page saves the contents of your sample cart in your browser’s local storage so it is not lost if you reload the page; this stays on your device and is cleared when your order is placed. You can clear it at any time through your browser settings.
4. How We Use Information
- To respond to trade inquiries, prepare quotations, and manage business relationships.
- To process, ship, and support sample orders, including calculating shipping, validating addresses, creating shipping labels, and sending order confirmation and tracking emails.
- To keep records required for accounting, tax, customs, export, and other legal obligations.
- To protect the security and integrity of our website and to prevent fraud.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
5. Service Providers We Share Information With
We share information only with the service providers needed to operate the website and fulfil orders, each of which processes it under its own privacy terms:
- Square — payment processing and order records.
- FedEx — shipping rates, address validation, labels, and delivery.
- Resend — delivery of order confirmation and shipment emails.
- Our website hosting provider — hosting the website and its server logs.
- Google Fonts — our pages load typefaces from Google, which receives your IP address when the fonts are requested.
We may also disclose information if required by law, to respond to lawful requests from public authorities, or to protect our rights, customers, or others.
6. International Transfers
We are based in the United States and work with partners worldwide. Information you provide may be processed in the United States and in other countries where our service providers or logistics partners operate, which may have different data-protection laws than your country.
7. How Long We Keep Information
We keep inquiry correspondence for as long as needed to manage the business relationship, and order, payment, and shipping records for as long as required for accounting, tax, customs, and legal purposes. We then delete or anonymize it.
8. Your Choices and Rights
You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing sales@terrasourcecorp.com. Depending on where you live (for example, in the European Economic Area, the United Kingdom, or certain U.S. states), you may have additional rights under local law, including the right to complain to your local data-protection authority. We will respond within the time required by applicable law. We may need to keep some records where the law requires it.
9. Security
We use reasonable technical and organizational measures to protect information, including encrypted (HTTPS) connections and hosted payment pages. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children
This website is intended for businesses and adults. We do not knowingly collect personal information from children under 16.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” at the top of this page shows when it was last revised.
12. Contact Us
Terra Source Corporation
750 Hawthorn Row, Vernon Hills, IL 60061, USA
Email: sales@terrasourcecorp.com
Phone: +1 (888) 818-1559